Faq Help Center

Any questions about products,warmly welcome tell us!

Warranty Program Returns & Exchanges wholesale & agents

Warranty Program

Any questions about quality are welcome to contact us.

Please do kind help collect relevant photos first and summarize the questions and appeals. We will reply to you and provide after-sales solutions as soon as we receive feedback.

We support the transportation by sea, by air, and by railway, welcome to negotiate.

Cant find an answer? ask us

Returns & Exchanges

Quality problem accepted return and we pay the exchanges.Or make the corresponding compensation in the next order.Welcome friendly negotiation to offer the best solution!

Please help email sales@mansionargroup.com first, and help offer detailed RFQ,we will arrange area sales manager to talk to you,thanks.

Please help email us first and tell us which country you come from.thanks.

Please email us to relative sale representative,or email to sales@mansionargroup.com, thanks for your kind support.

wholesale & Recruiting Regional agents

Yes, we accept the small order, even one piece, but the freight cost will be extra charge, so better submit your order with suitable quantity. Welcome wholesaler, retailer,used excavator trader,excavator maintenance service provider contact us!

Most of the goods will have the stock and with fast delivery, but subject to the type& quantity you order.

Small order will be delivered within 7days,detailed delivery time is subject to the proforma invoice.

From Monday to Friday 9:00-17:00(Chinese time)

All the order will be packed as per standard export service, will be box,pallet etc…